First time staying in Itoman Okinawa. I am a solo traveler and wanted to experience southern Okinawa. My stay at this location was for 20 nights. I understood that the hotel is automated. Email confirming entry code for lobby and hotel room was easy to understand. Self service items in the lobby included garbage bags, toiletries, etc. The room has W/D, detergent, dishes, towels, single burner stove, microwave, hotpot, short refrigerator and freezer (enough but full-size would be nicer). I was fortunate to be given a room on top floor (8th floor). Sitting on the balcony and enjoying the water view and sunset was the highlight of my stay. There is a San A grocery store and shopping center with a Daiso within 5 minutes walk from the hotel. Several bus stops are in the area and easy to use. I had a rental car and was able to enjoy going to many nearby historical sites. I will stay here again.