The hotel seems to specialize in tour groups so there are usually long lines at check-in and check-out, elevators and breakfast, but the staff handle this efficiently and wait times are usually less than ten minutes. The bedrooms are small but well-designed to maximize space…the carpets should be replaced however, they’re worn and dirty. The bathrooms are the familiar modular Japanese design and although small, work very well. There are two breakfast restaurants, on 3rd floor and the 25th, which has great views over Tokyo if you’re able to nab seats along the panoramic windows. But both restaurants close after breakfast so they’re not available for lunch or dinner and there’s not even a bar within the hotel. However, at basement level there’s a convenience store, a fun “fishing” restaurant where you can catch your own meal and a coffee shop. There’s also an underground passageway to Shinjuku Station that’s really great if it’s raining or snowing. Overall a good experience but it’s not a suitable hotel if you want to meet clients for a drink or a meal and it’s not a great place for a romantic weekend.